Last updated: 2020-05-15
We collect a variety of information when you visit our website, make a purchase, use our services, subscribe to our newsletters or interact with us on social media or in-person to improve our service and products. By submitting any personal information to us through any of these channels you agree to the collection and use of information in accordance with this policy.
SERVICE means the www.nuvo.co.za website operated by Nuvo Flooring and Nuvo Construction.
PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).
COOKIES are small files stored on your device (computer or mobile device).
DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
DATA SUBJECT is any living individual who is the subject of Personal Data.
THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
3. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
4. Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
4.1. Email address
4.2. First name and last name
4.3. Phone number
4.4. Address, Country, State, Province, Postal code, City
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link.
We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device (“Usage Data”).
This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.
You can enable or disable location services when you use our Service at any time by way of your device settings.
5. Use of Data
By submitting any personal data to us you give us permission to use your personal data* for the following reasons:
Deliver any products or services purchased;
Correspond with you;
Provide customer support;
Process payments or refunds;
Contact you about new offerings that we think you will be interested in;
Interact with you via social media;
Send a newsletter or other updates about our company or website;
To provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;
Deliver targeted advertising;
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
Notify you of updates to our product and service offerings;
Resolve disputes and troubleshoot any problems;
Administer contests or giveaways;
Compile anonymous statistical data for our own use or for a third party’s use; and
Analyze trends to improve our website and offerings.
in any other way we may describe when you provide the information;
6. Retention of Data
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
7. Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may use third-party Service Providers to monitor and analyze the use of our Service.
10. Customer Service