Last updated: 2020-05-15

 

1. Introduction

​

Nuvo Flooring and Nuvo Construction (“us”, “we”, or “our”) operates www.nuvo.co.za (hereinafter referred to as “Service”). Our Privacy Policy governs your visit to www.nuvo.co.za and explains how we collect, safeguard and disclose information that results from your use of our Service.

​

We collect a variety of information when you visit our website, make a purchase, use our services, subscribe to our newsletters or interact with us on social media or in-person to improve our service and products. By submitting any personal information to us through any of these channels you agree to the collection and use of information in accordance with this policy. 

​

Nuvo will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. 

​

2. Definitions

 

SERVICE means the www.nuvo.co.za website operated by Nuvo Flooring and Nuvo Construction.

PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).

COOKIES are small files stored on your device (computer or mobile device).

DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

DATA SUBJECT is any living individual who is the subject of Personal Data.

THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

​

3. Information Collection and Use

 

We collect several different types of information for various purposes to provide and improve our Service to you.

​

4. Types of Data Collected

 

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

4.1. Email address

4.2. First name and last name

4.3. Phone number

4.4. Address, Country, State, Province, Postal code, City

​

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link.

​

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.

 

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.

You can enable or disable location services when you use our Service at any time by way of your device settings.

​

5. Use of Data

​

By submitting any personal data to us you give us permission to use your personal data* for the following reasons:

• Deliver any products or services purchased;

• Correspond with you;

• Provide customer support;

• Process payments or refunds;

• Contact you about new offerings that we think you will be interested in;

• Interact with you via social media;

• Send a newsletter or other updates about our company or website;

• To provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;

• Deliver targeted advertising;

• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;

• Request feedback;

• Notify you of updates to our product and service offerings;

• Resolve disputes and troubleshoot any problems;

• Administer contests or giveaways;

• Compile anonymous statistical data for our own use or for a third party’s use; and

• Analyze trends to improve our website and offerings.

• in any other way we may describe when you provide the information;

​

6. Retention of Data

 

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

​

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

​

7. Security of Data

 

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

​

8. Analytics

 

We may use third-party Service Providers to monitor and analyze the use of our Service.

​​​

9. Changes to This Privacy Policy

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

​​

10. Customer Service

 

If you have any questions about this Privacy Policy, please contact us by email: info@starkandforte.co.za.